Top 5 Fixes to Your Account Has Been Disabled in the App Store and iTunes

5 min readMay 11, 2022

When you are encountering the issue of your account has been disabled in the App Store and iTunes using their Apple devices., you can find the solutions from this post and SwifDoo will show you how to easily fix the problem.

You should know that without a working Apple ID, you cannot access most services of your devices, like you may suddenly find that your iCloud is currently unavailable. Neither apps nor music in iTunes can be downloaded. All in all, when your Apple ID has been disabled, your iPhone can do almost nothing but make and receive phone calls. Luckily, in this guide, you will get 5 effective solutions to fix this issue.

Part 1. Why your account has been disabled in the App Store and iTunes

You may ask why your Apple ID is disabled in App Store and iTunes, here are some possible reasons for the question.

▶ Repeatedly entering an incorrect Apple ID and password. It’s a security feature for Apple devices that when someone has entered the wrong passwords for multiple times, your Apple ID will be disabled. If you are in this situation, the best thing you can do is to wait 24 hours and try again.

▶ Frequently sign in & out the same account in different Apple devices. For the security of your device,if you often sign your account into different Apple devices, Apple may suspect that you’re a hacker or scammer and lock you out. You may have a chat with Apple to clear things up.

▶ Not using your Apple account for a long time. Your device may forget about you if you haven’t signed in for a long time. For security, your account can be locked out of the App Store and iTunes.

▶ Billing issue or disputed charges. If there is something wrong with your purchase or you have an unpaid App Store or iTunes order, you may be locked out temporarily.

Part 2. 5 fixes to Apple account disabled

After figuring out why your account has been disabled in the App Store and iTunes, you can try the following methods to get out of the account disabled in App Store and iTunes issue.

Method 1. Unlock your Apple ID

If your account has been disabled in the App Store and iTunes on iPhone just because you forget your Apple ID password, follow the steps to solve it.

Step 1. Head to

Step 2. Enter your Apple ID > Click Continue

Tip: You may be asked some questions, and you don’t have to worry about it, because it’s Apple’s way to ensuring that this Apple ID is indeed yours. You may also be asked to input your phone number and email etc.

Step 3. Follow the instructions provided.

Method 2. Reset your Apple ID password

If you find the above steps can’t make the problem your account has been disabled in the App Store and iTunes fixed, you can also try to reset your Apple ID password. Before all the steps, make sure the device and phone number are reliable to reset your password.

You can use your iPhone to reset Apple ID password by following steps.

Step 1. Go to Settings > Tap [your name] > Password & Security > Change Password.

Step 2. Enter the passcode for your device if you are signed into iCloud and have a passcode enabled.

Step 3. Follow the onscreen steps to update your password.

After doing these steps, try to sign out and in again your Apple Store and iTunes.

Method 3. Check your restrictions

Another solution to Apple ID that has been disabled in App Store and iTunes is to check your restrictions. You may have turned off your in-app purchases accidentally.

To check if your restrictions have been enabled, follow the steps: Go to Settings > Screen Time > Tap Continue and choose This is My iPhone > Tap Content & Privacy Restrictions and enter your restriction passcode to enable it.

Method 4. Use a different device to access iTunes

If you encounter the notice when using your iPhone to enter iTunes or the App Store, try accessing it with other Apple devices. You may also try to use any web browser to log in.

Method 5. Contact Apple Support

If your account remains disabled in the App Store and iTunes after trying all the methods above, you’d better contact Apple Support immediately. You can describe your problem thoroughly with their Customer Services and find a solution to solve your problem. Tutorials are as follows.

Step 1. Go to Apple Support Website.

Step 2. Choose Apple ID > Select Disabled Apple ID.

Step 3. Set up a call with an employee. You may also describe the issue through online chat or email.

Before getting assistance from Apple’s specialist, you may need an iTunes alternative to backup for iPhone/iPad/iPod.

You can free download the tool to your computer and discover more on your own.


That’s all about how to fix the “Your account has been disabled in the App Store and iTunes” issue. Hope this passage can help you. If necessary, you can head to transfer purchases to a new Apple ID to create a new Apple ID without data loss.

For any other queries, feedback or suggestions, feel free to leave your comments or contact us, we’ll be delighted to hear from you.




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